Customer Support
Once your purchase is complete, you should receive an automated email with your access links.
Check Your Folders: If you don't see it in your inbox, please check your "Promotions" or "Spam" folders.
Whitelist Us: To ensure you receive future updates and receipts, add our email address to your contacts.
Charges will appear on your statement as ILLUMINATING JOY or ILLUMJOY or ILLUMINATIN.
A receipt is automatically sent to the email address used at checkout. If you need another copy, feel free to contact us.
Refund Policy:
All sales are final. Due to the nature of digital products and the immediate access provided to our content, courses, and meditations, we do not offer refunds.
Live Online Trainings & Events: All purchases for live trainings are final. Because these events include digital content and immediate replay access, no refunds will be issued. If you are unable to attend a session live, a replay will be provided for your convenience as per our Terms and Conditions.
If you have a technical issue or a billing inquiry that isn't addressed above, please reach out to us directly.
This portal is dedicated to administrative and billing inquiries related to your purchases. These messages are managed by my support team. Coaching and general questions about manifesting are not available through this channel or via email support and will not receive a response.
Email: hello@amywestmoreland.com
Response Time: We value your journey and aim to respond to all inquiries within 24–48 business hours (Monday–Friday).
Note: To help us assist you faster, please put SUPPORT in the subject line. In the body of the email, include your full name and the email address used during purchase.